j77i Privacy Policy: How We Handle Your Information
j77i collects and uses your personal information only to operate your account and process wallet activity through supported payment methods including Nagad, Rocket and Upay. This policy sets out what we collect, why we collect it, and how you can review or question it — access and eligibility depend on your local law and eligible regions.
Account data handled by j77i
Nagad, Rocket, Upay transaction context
Your review and correction rights
Bangladesh-region access conditions
POLICY POSTURE
What Data j77i Collects and Why
When you open an account with us, we collect the details you submit during registration: your name, contact information, and the credentials you choose. When you fund or withdraw from your account wallet using Nagad, Rocket or Upay, we record the transaction reference, amount and timestamp. We do not store your full mobile wallet PIN or any authentication token belonging to those payment providers. We collect device and browser identifiers to keep your session consistent across your phone and any other device you use to access the lobby. This helps us detect unusual access patterns and flag them for your protection. We also collect activity logs — which sections of the site you open, how long a session runs, and which account actions you complete. These logs are used to maintain the platform and to respond accurately when you contact support with a question. We do not sell your personal data to third parties. Where we share data with service providers, those providers operate under contractual obligations that restrict how they use it. Retention periods for inactive accounts are set out in our full terms; you can request confirmation of what we hold by contacting us through the published support route.
Nagad, Rocket, Upay transaction references recorded for wallet reconciliation
Device identifiers used for session continuity across mobile and desktop
Activity logs retained to support account queries and platform maintenance
No sale of personal data to third parties under any circumstances
POLICY BOUNDARIES
Where This Policy Applies and What It Covers
This policy covers information j77i collects and processes directly. It does not extend to third-party services linked from our pages or to the internal data practices of payment providers such as Nagad, Rocket or Upay. Understanding the boundaries helps you know exactly where your rights under this policy begin and end.
Account Access
Covers data collected when you register, log in or update your account details on j77i. This includes your credentials, contact information and any identity verification material you submit directly to us.
Wallet Transactions
Covers transaction references and amounts logged when you move funds through your account wallet. The policy does not govern how Nagad, Rocket or Upay handle data on their own systems — check each provider directly.
Site Content and Logs
Covers session activity, device identifiers and page interaction logs collected while you browse the lobby, open game categories or use account settings. These logs remain within our systems and are not shared with game studios.
Third-Party Services
Does not cover data practices of external sites, payment apps or game providers. Where our pages link outward, you move beyond the scope of this policy and should read the relevant third-party terms before proceeding.
YOUR ACCOUNT RIGHTS
Review, Correct and Question Your Data
You have practical options when it comes to the personal information we hold. The most direct path is your account settings page, where you can review the contact details and credentials attached to your profile and update anything that has changed. If you believe a record is inaccurate — a mismatched name, an old phone number, or a wallet reference that does not reflect your activity — you can raise it with us and we will check it against our logs. For questions that go beyond a simple correction, such as asking what categories of data we hold or how long a record is retained, our support route handles those requests. We aim to respond with the specific information you asked for, not a template reply. Where your request involves account closure or data deletion, availability depends on local law and our published terms — we will confirm what applies in your case once you make contact.
Review Account Records
Open your account settings to see the personal details currently stored. You can check contact information, device sessions and linked wallet references from there without contacting support.
Correct Inaccurate Details
If any stored detail is wrong, update it directly in account settings where the field allows it. For records you cannot edit yourself, contact support with the specific correction you need.
Ask What We Hold
Submit a data enquiry through our published support route and we will confirm the categories of information tied to your account, along with the retention period that applies to each.
Request Account Changes
Requests for account closure or full data removal are handled case by case. Outcome depends on your local law and any outstanding account obligations — contact us to start the process.
CONTACT OUR TEAM
Reach Us With a Privacy Question
If this policy raises a question you cannot resolve through your account settings, use one of the contact routes below. Keep your account reference ready — it helps us locate your record and respond to the specific detail you are asking about, rather than a general reply.
Live Chat
Open the chat widget from any page while you are logged in. State your question and your account reference so the team can pull the relevant record directly.
Email Support
Send a written privacy enquiry to the support email address published in the contact section of the site. Include your registered contact detail so we can match the request to your account.
Account Help Centre
The help centre covers common privacy questions, data correction steps and account closure procedures. Check there first — many requests can be resolved without waiting for a manual response.
HOW WE PROTECT DATA
Data Handling, Cookies and Account Security
We apply access controls to your account data so that only authorised processes and staff with a specific operational need can reach it. Cookies are used on the site to maintain your session, remember language and display preferences, and support the analytics we use to keep the lobby functional. You can manage cookie preferences through your browser settings; turning off certain cookies may affect how some account pages load. Security measures on stored data include encryption at rest for sensitive fields such as your contact information and wallet references. We do not store payment credentials on our own servers — those remain within the payment provider's systems. Retention: we keep account data for as long as your account remains active and for a period after closure as required by our terms. To ask about the retention period that applies to your specific account, use the published support route.
Session Cookies
Used to keep you logged in across pages during a single visit. These expire when you close your browser. No personal payment data is stored in cookies.
Data Encryption
Sensitive account fields — contact details and wallet references — are encrypted when stored. This applies whether you access the account from mobile or desktop.
Access Controls
Internal access to your personal data is restricted by role. Only processes and personnel with a defined operational reason can retrieve your account record.
Retention and Deletion
We retain your data for as long as your account is active plus the period set in our published terms. Contact support to confirm what applies to your account specifically.
POLICY QUESTIONS ANSWERED
Common Questions About This Privacy Policy
These are the questions we receive most often about how j77i handles your data. If something is not covered here, use the support route in the contact section above.
What personal information does j77i collect when I open an account?
We collect the registration details you submit — name, contact information and login credentials — along with device identifiers and session logs generated when you use the site. We do not collect payment credentials directly; those stay within Nagad, Rocket or Upay systems.
Does j77i share my data with third parties?
We do not sell your personal data. Where we work with service providers to operate the platform, those providers are bound by contractual restrictions on how they may use your information. Game studios such as PlayStar, Bigtime Gaming, CQ9 and PG Soft receive only the session data needed to run a game, not your full account record.
How can I see what data is stored against my account?
Open your account settings page to review stored contact details and active device sessions. For a fuller picture — including activity logs and retention periods — submit a request through the published support route and we will confirm the specifics for your account.
Can I ask j77i to correct or delete my data?
Yes. Update editable fields directly in account settings. For corrections you cannot make yourself, or for a deletion request, contact support with the specific detail. Deletion outcomes depend on your local law and any outstanding account obligations, which we will confirm when you make contact.
How does j77i handle wallet transaction data from Nagad, Rocket or Upay?
We log transaction references, amounts and timestamps to reconcile your account wallet. We do not store your mobile wallet PIN or authentication tokens. The payment provider's own privacy terms govern how they handle data on their side — check those directly.
Does this privacy policy apply if I access j77i from outside Bangladesh?
This policy covers data j77i collects from your account interactions regardless of where you connect from. However, account access and the availability of certain features depend on your local law and eligible regions — read the terms for eligibility before accessing from outside your registered region.
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